Effective: December 1, 2015
Windowcraft is committed to safeguarding the information you entrust to Windowcraft and believes that every user should know how it utilizes the information collected from users. Please note that the Site may contain links to other websites, and the Site allows you to transmit or otherwise access Content (including software), controlled by third parties. Windowcraft is not responsible for the privacy practices of these or any other websites or any Content controlled by third parties, and you access and utilize such Content and websites entirely at your own risk. Windowcraft recommends that you review the privacy and other practices governing any other websites that you choose to visit and any Content you wish to download or otherwise access.
Windowcraft is based, and this website is hosted, in the United States of America. If you are from the European Union, Canada, or other regions of the world with laws governing data collection and use that may differ from U.S. law and you are registering an account on the Site, visiting the Site, or otherwise using the Site, please note that any personally identifiable information that you provide to Windowcraft may be transferred to or utilized by Windowcraft or its affiliates in the United States. Any such personally identifiable information provided may be processed and stored in the United States by Windowcraft or a service provider acting on its behalf.
The Information Windowcraft Collects
Users browsing the Site without registering an account or affirmatively providing personally identifiable information to Windowcraft do so anonymously; however, certain non-personally identifying information is collected, as provided below. Users may provide and Windowcraft may collect personally identifiable information from users in a variety of ways. Personally identifiable information may include, without limitation: (i) contact data (such as a user’s name, mailing and e-mail addresses) or (ii) other information requested by Windowcraft. If you communicate with Windowcraft by e-mail or otherwise, transmit information to the Site, provide information outside of the account registration process, or otherwise interact with or use the features on the Site, any information you provide may be collected by Windowcraft.
Windowcraft may also collect information about how you and users use the Site, for example, by tracking the number of unique views received by the pages of the Site, or the domains and Internet Protocol (“IP”) addresses from which users originate. While not all of the information that Windowcraft collects from users is personally identifiable, it may be associated with personally identifiable information that users provide Windowcraft through the Site or otherwise. Additionally, certain information regarding your computer systems, network locations, IP address, and software may be communicated to Windowcraft in certain circumstances by the digital rights management systems associated with certain Content that you transmit or access via the Site in order to prevent unauthorized use or distribution of the associated Content. Non-personally identifiable information collected by Windowcraft (such as patterns of utilization) is exclusively owned by Windowcraft and may be used as it sees fit in accordance with applicable law.
Like most websites, the Site uses cookie technology and web log files to track site usage and as part of our website’s statistical reporting. A cookie is a tiny data file that resides on your computer containing information sent by a website that is saved on your hard disk by your web browser. It allows Windowcraft to recognize you as a user when you return to the Site using the same computer and web browser. It holds information a site may need to personalize your experience, for security and authentication purposes, and/or to gather statistical data, such as which pages are visited, what is downloaded, the internet provider’s domain name and country of origin, and the addresses of sites visited immediately before, and after, coming to the Site, as well as your “click stream” activity. One type of cookie, called a “session” cookie, is used to identify a particular visit to the Site. Session cookies expire after a short time or when you close your web browser.
Web Beacons and Ad Networks
From time to time, we may also share anonymous information with such third party companies in an aggregate form, for purposes of analysis and improvement of the Site or other products and services.
How Windowcraft Uses Information
Windowcraft may use personally identifiable information collected through the Site for the specific purposes for which the information was collected, to contact users regarding Content, advertise products or services offered by Windowcraft, or otherwise to enhance users’ experience with Windowcraft and/or the Site. Windowcraft may also use information collected through the Site for research regarding the effectiveness of the Site and the business planning, marketing, advertising, and sales efforts of Windowcraft, its trusted affiliates, independent contractors, and business partners. Information collected from you may also be used to ensure compliance with certain terms, conditions, and agreements entered between you and Windowcraft as well as to prevent unauthorized use or disclosure of Content downloaded or otherwise accessed via the Site.
Windowcraft may communicate with you through notices posted on the Site (including blog posts) and through email and postal mail, if you register an account (where applicable) or otherwise provide your email address or mailing address to Windowcraft (including through web forms on the Site). These communications may include a series of welcome emails which help inform users about Windowcraft or various features of the Site, emails, promotional and marketing materials, newsletters, links to download Content and other materials, confirmations regarding actions taken by you on the Site, and notices relating to the proper functioning of the Site or your account. Windowcraft may use your personal information to send you promotional information relating to the Content, products, and services offered by third parties that Windowcraft feels may be of interest to you. The personal information you provide will allow us to alert you to new developments, new products, features, enhancements, special offers, surveys, contests, and events of interest. We strive to limit use of the information you provide to those offers that we think you would appreciate receiving. To opt out of further communications from a marketing partner or sponsor with whom your information has been shared, please contact that partner directly. We may send Windowcraft emails that may contain information regarding third party products or services; however, this does not mean that we have traded your personal information to any party.
Disclosure of Information
Windowcraft may disclose personally identifiable information collected from users to its parent, subsidiary, affiliated and other related companies, trusted affiliates, independent contractors, and business partners who will use the information for the purposes outlined above, as necessary to provide the services offered by the Site and the Site itself, and for the specific purposes for which the information was collected. Windowcraft may disclose personally identifiable information at the request of law enforcement or governmental agencies or in response to subpoenas, court orders, or other legal process, to establish, protect or exercise Windowcraft’s legal or other rights, to defend against a legal claim or as otherwise allowed by law. Windowcraft may disclose personally identifiable information in order to protect the rights, property, or safety of a user or any other person. Windowcraft may disclose personally identifiable information to investigate or prevent a violation by a user of any contractual or other relationship with Windowcraft or where Windowcraft has a good faith belief that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property, or safety of Windowcraft, its users or the public or the perpetration of any illegal or harmful activity. Windowcraft may also disclose aggregate, anonymous data based on information collected from users to content developers, investors, advertisers, and potential partners. Finally, Windowcraft may disclose or transfer personally identifiable information collected from users in connection with or in contemplation of a sale of its assets or business or a merger, consolidation, or other reorganization of its business.
Personal Information Provided as Part of User Transmitted Information
If a user includes such user’s personally identifiable information as part of the information that such user transmits to the Site, such information may be made available to other parties using the Site and/or such User Content. Windowcraft does not edit or otherwise remove such information transmitted by a user before it is posted on or provided to the Site. If a user does not wish to have such user’s personally identifiable information made available in this manner, such user must remove any such personally identifiable information prior to transmitting the applicable information. A user’s contact information (which may include, without limitation, a user’s username (where applicable), name, email address and/or mailing address) may be included with information that a user transmits via the Site. Windowcraft is not liable for any damages caused or incurred due to personally identifiable information made available in the foregoing manners.
Security of Information
Windowcraft will use commercially reasonable efforts to maintain information about users using industry standard security measures. However, no security measures are perfect or impenetrable, and Windowcraft cannot guarantee that the information submitted to, maintained on, or transmitted from its systems will be completely secure. Windowcraft is not responsible for the circumvention of any privacy settings or security measures contained on the Site by any users or third parties.
Your Rights and Choices
You may have certain rights regarding the personal information we maintain about you. We offer you certain choices about what personal information we collect from you, how we use that information, and how we communicate with you.
Most web browsers describe how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all features on the Site.
You can stop receiving marketing mail from Windowcraft by following the opt-out instructions that may be included in a particular promotion. You also can opt-out of receiving promotional mail from us by contacting us as indicated below.
You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to Windowcraft’s use or disclosure of your personal information will mean that you cannot take advantage of certain Windowcraft products, services, or promotions.
Subject to applicable law, you may have the right to request access to and receive information about the personal data we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements.
To update your preferences, ask us to remove your information from our mailing lists or other requests, please contact us as indicated below.
Your California Privacy Rights
California Civil Code Section 1798.83 permits users that are residents of California to request certain information regarding Windowcraft’s disclosures of personally identifiable information to third parties for such third parties’ direct marketing purposes. If you are a California resident and would like to make such a request, please contact Windowcraft at [email protected] or via postal mail at the mailing address set forth below.
How to Update, Correct, or Delete Your Personal Information
To the extent any personal information is stored by Windowcraft, you can access and modify certain personal information stored by Windowcraft, such as your name, phone number, email address, and mailing address, by contacting us at [email protected] or via postal mail at the mailing address set forth below.
We retain information provided to us indefinitely unless otherwise stated. We will keep some personal information for the following purposes:
Assist with investigations
Enforce the Site rules
Comply with legal requirements
Therefore, you should not expect that all of your personal information will always be completely removed from our databases in response to your requests.
Although our website is a general audience site, we restrict the use of our service to individuals age 18 and above. We do not knowingly collect personal information from children under the age of 13. If you believe we have information about a child under 13 through improper means, please notify us at [email protected].
12830 Virkler Drive • Suite 500
Charlotte, NC 28273
Email: [email protected]
We strive to make our colors as accurate as possible, but screen or print images are intended as a guide only. They should not be regarded as absolutely correct since the colors you see on your screen or on a print-out may not be a totally accurate reproduction of the actual product.