Warranty

 

EcoFabrix brand fabrics are covered by TEN YEARS of warranty protection!*

 


LET’S DO THE MATH

 

You probably have samples or data from us that shows this logo. Many EcoFabrix fabrics come with a 5 year Warranty* from the mill that weaves the fabric for us.  We extended that fabric back out again to anyone who purchases our fabric!

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Since EcoFabrix fabrics are only available for use with WT Shade shading systems, that means that the fabrics are ALSO covered by the WT Shade Diamond Standard!  In that pledge, WT Shade has added an ADDITIONAL 5 YEARS of warranty protection to our 5 year warranty!*

 


Moving forward, we will begin displaying our NEW 10 year warranty logo on our fabrics in order to help our consumers understand exactly how much we and WT Shade believe in the performance of our products!

*Please note- EcoFabrix 700 and 900 fabrics are not made in the same way as our other fabrics and are NOT covered by a warranty from their original manufacturers for us to extend. However, if you have one of these fabrics and something is wrong, you should definitely let us or WT Shade know and we will work with you to make it better!

READ ON FOR ALL THE LITTLE DETAILS


This limited EcoFabrix Warranty (“Warranty”) applies to those fabric products (“EcoFabrix fabric”) supplied and distributed by Windowcraft, Inc. d/b/a WT Shade, d/b/a EcoFabrix, a New York corporation having its principal place of business at 77 Second Ave, Garden City Park, New York 11040 (“EcoFabrix”).


What This Warranty Covers: This Warranty covers the EcoFabrix fabric style numbers identified below:

132; 150; 160, 170; 180; 250;  251;  253;  255;  315;  351;  353;  355;  363;  441;  450;  453;  455;  740;  772; 784


Who This Warranty Protects: This Warranty protects the direct purchaser of any shade manufactured using EcoFabrix fabrics.  If you are the direct purchaser of the shades, you should contact EcoFabrix about your claim. If you have purchased shades manufactured using EcoFabrix fabric through any other party, including a window shade dealer, window shade manufacturer, window shade reseller or window shade installer, you must contact that party in order to make a claim under this Warranty. 


What This Warranty Protects Against: EcoFabrix fabrics covered under this Warranty will be free from defects in materials and workmanship and will maintain their functionality under normal conditions of use and treatment, provided that the EcoFabrix fabric has remained in its original installed location for a period of ten (10) years after the date of purchase from WT Shade.


How To Make A Claim: If you are the direct purchaser of shades manufactured using EcoFabrix fabric, defects must be reported immediately and in writing. Defective EcoFabrix fabrics must be returned for inspection of the fabric for abnormal wear, damage and/or improper use. This Warranty does not cover the costs of labor, dismantling the fabric from hardware or other installation, reassembly of replacement fabric onto hardware or other installation, transport or shipping, loss of time or inconvenience.

If you are the owner of a shade manufactured using EcoFabrix fabric that has been purchased through any other party, including a window shade dealer, window shade manufacturer, window shade reseller or window shade installer, you must contact that party in order to make a claim under this Warranty.


What EcoFabrix Will Do: If EcoFabrix determines in during its evaluation in its sole discretion that allegedly defective EcoFabrix fabric is covered under the terms and conditions of this Warranty, EcoFabrix’s sole obligation, and your sole remedy, will be EcoFabrix’s substantially similar replacement of the warranted EcoFabrix fabric, provided that EcoFabrix will not be responsible for, pay for or reimburse any installation or re-installation expenses.


What This Warranty Does Not Cover (Warranty Disclaimer): THIS WARRANTY DOES NOT COVER: (I) CHANGES TO NATURAL FABRIC PROPERTIES OF ECOFABRIX FABRICS THAT MAY OCCUR DURING EXPOSURE TO AMBIENT CONDITIONS; (II) DAMAGE TO ECOFABRIX FABRICS CAUSED BY ANIMALS, CHEMICAL TREATMENTS OR IMPROPER CLEANING; (III) DAMAGE TO ECOFABRIX FABRICS FROM MISUSE OR ABUSE; (IV) IMPROPER OR UNAUTHORIZED INSTALLATION OR USE OF ECOFABRIX FABRIS; OR (V) COSTS ASSOCIATED WITH REPLACEMENT OF ECOFABRIX FABRICS, INCLUDING LABOR AND INSTALLATION. FOR WINDOW SHADES, THIS WARRANTY DOES NOT EXTEND TO OR COVER ANY OTHER COMPONENT OF A WINDOW SHADE EXCEPT FOR THE FABRIC COMPONENTS COMPRISED OF ECOFABRIX FABRICS.

EXCEPT FOR THE APPLICABLE LIMITED WARRANTIES SET FORTH ABOVE, ECOFABRIX MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO ITS GOODS (INCLUDING FABRICS), INCLUDING ANY (A) WARRANTY OF MERCHANTABILITY OR (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE. ECOFABRIX DISCLAIMS ALL, AND ASSUMES NO LIABILITY FOR, THE NONPERFORMANCE OF INCOMPATIBLE SYSTEM COMPONENTS OR ACCESSORIES OF ANY OF ITS GOODS, INCLUDING FABRICS.

Products manufactured by a third party (“Third Party Product”) may constitute, contain, be contained in, incorporated into, attached to or packaged together with, EcoFabrix fabrics. Such Third Party Products are not covered by this Warranty. For the avoidance of doubt, ECOFABRIX MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY THIRD PARTY PRODUCT, INCLUDING ANY (a) WARRANTY OF MERCHANTABILITY; (b) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (c) WARRANTY OF TITLE; OR (d) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE OF TRADE OR OTHERWISE.


Click here to download a copy of this warranty for your records:

EcoFabrix Warranty



We strive to make our colors as accurate as possible, but screen or print images are intended as a guide only. They should not be regarded as absolutely correct since the colors you see on your screen or on a print-out may not be a totally accurate reproduction of the actual product.

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